Client: Coinbase
Industry: Fintech (Cryptocurrency Exchange)
Size: Coinbase, the largest cryptocurrency exchange in the U.S., employs over 3,500 people and serves customers in 100+ countries globally.

Challenge

As a leading cryptocurrency exchange, Coinbase operates in a fast-paced, high-stakes environment where security, reliability, and regulatory compliance are paramount. Coinbase required thorough and continuous testing of its mobile and web applications to ensure seamless user experiences, secure transactions, and adherence to stringent regulations. Given the complexity and volume of crypto transactions, the need for robust testing methodologies was crucial to maintaining trust and fostering sustained growth.

Solution

Itekako partnered with Coinbase to perform extensive manual and automated testing across both mobile and web applications. The testing strategy covered a wide range of methodologies, including end-to-end (E2E), regression, smoke, functional, accessibility and exploratory testing. These testing processes were designed to ensure that the applications were reliable and secure. 

Lots of focus was put on automation testing, utilizing tools like WebdriverIO and Appium for mobile app automation testing. The testing workflow was efficiently managed through JIRA and TestMo, which streamlined communication and coordination across the development and testing teams.

Results

• Enhanced Security and Compliance: The testing processes ensured that Coinbase’s applications met the highest standards of security and regulatory compliance.
• Increased Reliability: Continuous automated and manual testing guaranteed application stability, allowing Coinbase to provide a seamless user experience.

Technology Stack

• Automation Tools: WebdriverIO, Appium
• Testing Management: JIRA, TestMo, Linear
• Testing Types: End-to-end (E2E), regression, smoke, functional, exploratory

Project Duration: 6+ years

Team Size: 18 manual testers, 2 SDETs

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